GST # 742640097
STANDARD TERMS AND CONDITIONS:
All services must be paid in full upon booking and are 100% non refundable within 48 hours of travel. Private transfers are 100% non refundable 7 days before travel. We strongly advise adequate travel and interruption insurance to cover loss and additional costs as we are not responsible for delay, cancelled or turned around flights.
Rates are for a one way fare unless otherwise specified
Prices are in Canadian dollars and exclude applicable taxes.
Spokane Airport Shuttle – 49 hours + prior to departure = 100% refundable minus $28.75 cancellation fee per person; 0-48 hours prior to departure = 0% refundable.
Private Transfers – 7+ days prior to departure = 50% refundable, 7 days prior to departure = 0% refundable.
Activities – Dependant on each individual activity, please see each individual activity for terms and conditions relating to cancelation policies.
All cancellations must be made in writing. Purchasing trip cancellation insurance from your insurance provider is recommended.
Spokane Shuttle each passenger is allowed one piece of luggage plus carry on, extra suitcase is $10, sports equipment $20.
Other shuttles: one ski bag and one suitcase plus a carry-on, extra is $20/bag. All skis, snowboards and bikes must be properly packaged for transport (bikes must be in boxes). Please inform us before had of any over-sized luggage (or special luggage such as musical instruments).
Private Transfers – The cost of service is specific to your pick up time. Any waiting period will be charged at $35 per hour after the first half hour.
Kootenay Gateway Mountain Shuttle is not responsible for road closures, flight cancellations or delays caused by weather or other uncontrollable factors. The roads in and out of the Kootenays experience high snow fall 6 months of the year and the local airports do close on a regular basis and thus delays and cancellations are unfortunately uncontrollable.
The only personal information that Kootenay Gateway Mountain Shuttle retains is that which is provided in the registration forms online or telephone booking process. This may include your full name, address, telephone number, email address and relevent credit card information. Kootenay Gateway Mountain Shuttle makes every effort to ensure that our electronic data is secure.Personal information will only be retained for as long as you choose to use the services of MountainSHUTTLE. You may request to remove your personal information from our electronic files at any time.
Kootenay Gateway Mountain Shuttle does not retain credit card information. Credit cards used to pay for travel on are processed on a secure site operated and maintained by Moneris Solutions (An RBC Royal Bank / Bank of Montreal Joint Investment). Kootenay Gateway Mountain Shuttle will not be held liable for any failure of this site to protect member information.