We do not offer refunds within 48 hours of your shuttle service.
Castlegar airport experiences frequent weather delays and cancellations.
*Any cancellations outside of 48 hours are subject to $20 cancellation fee per booking.
We will give you a credit that is valid in the season you are travelling BUT YOU MUST CONTACT US PRIOR TO YOUR SCHEDULED SHUTTLE SERVICE.
*Should your flight be delayed for more than 30mins your shuttle will be cancelled and rescheduled once your flight details are reconfirmed for later that day or an alternate flight.
WE DO OFFER SHUTTLES FOR KELOWNA AND CRANBROOK FOR CANCELLED FLIGHTS:
KELOWNA $179PP PLUS GST (4+PPL, LESS THAN THAT AND THERE IS A TOP UP FEE TO $650 PLUS GST)
CRANBROOK $149 PLUS GST (4+PPL, LESS THAN THAT AND THERE IS A TOP UP FEE TO $559 PLUS GST)
Airport Transfers must be paid in advance to secure the booking.
Group Bookings - non refundable deposit 20% to be paid in advance of booking. Balance to be paid on receipt of services.
Full terms and conditions can be seen on our website: MountainShuttle.ca