Policy
Please ensure that you have read and understood the waiver (available on our website and at time of online registration). You will need to fill in and sign the waiver in front of the instructor prior to the course commencing, reading the waiver in advance will ensure there are no issues at the start of the course. Any questions or concerns please contact us prior to the course starting.
Attendees are responsible for ensuring their equipment is in good working condition and appropriate for the event. Kootenay Snowshoeing do not take responsibility for participants unable to participate due to any equipment that is not in good working order or not appropriate for the course level. IF YOU ARE UNSURE PLEASE CONTACT US PRIOR TO REGISTERING.
PAYMENT & CANCELLATION POLICY
Full payment or non refundable 25% deposit is required to reserve your seat. Full payment required 5 days prior to the course.
CANCELLATIONS
-
Over 5 days before snowshoe or fatbike event: full refund, less 25% administrative fee.
-
Five to four days of the event date: 50% refund.
-
Three or fewer days before the event or "no show": no refund.
Special circumstances will be taken into account where possible.
Thank you for choosing Kootenay Snowshoeing! If you have any questions or concerns prior to the course please contact Natasha Lockey at 250 231 4305 or betty@bettygohard.com.